PRIVACY
Privacy Policy
This Privacy Policy explains how the Ecommerce AI Agent Platform collects, uses, protects, and processes workspace information, business profile data, integrations, execution activity, and support requests while operating the platform.
Workspace & business profile data
Business profile information is used to personalise AI execution, improve deliverable relevance, and adapt outputs to the client’s market, audience, products, positioning, and operating region.
AI execution & platform activity
Execution activity, approvals, delivery actions, workflow history, and governed automation events may be logged for security, audit visibility, reliability improvements, and platform quality control.
Payments & billing security
Payment information is processed through secure third-party billing providers such as Stripe. Sensitive payment details are not stored directly inside the workspace interface.
Integrations & connected services
Clients may connect approved third-party tools including ecommerce stores, CRMs, calendars, communication tools, analytics platforms, and marketing systems. Access permissions remain controlled by the connected account owner.
Data protection & governance
The platform uses governed execution controls, access restrictions, authentication protections, approval layers, audit visibility, and monitored infrastructure to help protect workspace operations and client data.
Client ownership & responsibility
Clients remain responsible for reviewing business information, uploaded assets, connected integrations, generated outputs, and approval decisions before live commercial use.
Support & privacy requests
Clients may contact support to request help with account access, workspace issues, billing enquiries, privacy requests, or connected service management.